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SD Bullion Reviews

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Ryan Paulson (CFA)

6.7/10 (Expert Score)
Product is rated as #28 in category Precious Metals
Overall, SD Bullion is highly regarded for its competitive pricing, extensive product range, and solid customer service, making it a strong contender for those interested in purchasing and investing in precious metals. However, potential customers should be aware of the additional fees for payment processing and the limitations in customer support hours.
Reputation and Experience
6
Fees and Costs
7
Customer Service
6.8
Selection of Offered Metals
8
Storage and Security
7
Buyback Policy
5
Educational Resources
5
Transparency
6.5
Accreditations and Licensing
7
Ease of Transaction
8.5
PROS:
  • Competitive Pricing: SD Bullion is known for offering some of the lowest prices in the online precious metals market, making it an attractive choice for budget-conscious buyers​.
  • Wide Range of Products: They offer a broad selection of gold, silver, platinum, and specialty items like silver bullets, catering to both investors and collectors​.
  • Positive Customer Reviews: SD Bullion has a strong reputation with high ratings on platforms like the Better Business Bureau and Trustpilot, indicating overall customer satisfaction​.
  • Shipping and Insurance: Offers free shipping on domestic orders over $99, and all packages are insured, ensuring security during transit​.
  • IRA Services: Provides services for setting up precious metals IRAs and offers IRA-eligible products, which are a good option for retirement savings​.
CONS:
  • Payment Processing Fees: While they offer competitive product pricing, SD Bullion passes on credit card and PayPal processing fees to the buyer, typically around 4%.
  • Limited Customer Support Hours: Their customer support is only available during business hours on weekdays, which might not be convenient for all customers.
  • Cancellation and Restocking Fees: Charges fees for order cancellations and restocking, which can add up if you change your mind after placing an order​.

What is SD Bullion?

SD Bullion is an e-commerce platform that specializes in selling valuable metals such as gold, silver, platinum, and palladium. They provide a diverse range of bullion items, including coins, bars, and rounds, sourced from various mints and refineries.

The company was established in 2012 and is headquartered in Michigan, USA. SD Bullion offers a range of services including the sale of precious metals, assistance with setting up Precious Metals IRAs, and access to educational resources on precious metals investing and market research through their blog and podcast.

People Behind SD Bullion:

Tyler Wall (Founder)

Tyler Wall is the founder of SD Bullion. He holds the positions of CEO and President in the organization and possesses expertise in finance and investment banking. James Anderson holds the position of Senior Market Analyst & Content Marketing specialist at this company and possesses expertise in entrepreneurship and e-commerce. Mr. Jermiah Bonsangue holds the position of Customer Service Manager at SD Bullion.

How to Open a Gold IRA with SD Bullion:

Here are the steps you need to follow:

  • Open a financial account with New Direction Trust Company, which serves as the custodian for SD Bullion IRAs. You have the option to do this task either using an online platform or by traditional mail.
  • To finance your account, you can transfer cash from an existing Individual Retirement Account (IRA) or make a new contribution.
  • Select the desired precious metals for investment from SD Bullion’s catalog. Gold, silver, platinum, palladium, and copper are all options for purchase.
  • Submit your order to SD Bullion and arrange for the metals to be transported straight to New Direction Trust Company for secure storage.

Once you have the new gold IRA account, you can manage it through New Direction Trust Company’s platform to oversee your SD Bullion IRA online. You have the ability to access and observe your account balance, make contributions, and track the progress of your investments.

SD Bullion Products:

  1. Gold: The available gold products include American Eagles, Canadian Maples, Chinese Pandas, Mexican Libertads, European Gold Bullion, and gold bars ranging from 1 gram to 1 kilogram..
  1. Silver: A range of currency forms, including coins, banknotes, bullets, rounds, and bars, with weights ranging from 1 ounce to 1 kilogram.
  1. Platinum:Numerous platinum products, including Platinum Eagles, Platinum Maples, international platinum coins, and bars ranging in weight from 1 gram to 10 ounces.
  1. Copper: Rounds such as Silver Shields, Lincoln Busts, Peace Dollars, Morgan Dollars, and more.
  1. Palladium: Palladium Eagles, Palladium Maples, and bars from 1 gram to 1 ounce.
  1. Accessories: Coin magnifiers, cleaners, storage boxes, and airtight cases are available.

 

SD Bullion Fees:

SD Bullion charges the following fees:

  • Payment Processing Fees: Customers who choose to make a purchase using a credit card or PayPal will incur a processing fee equivalent to 3.5% of the total order amount.
  • Bank Wire Fees: If you opt to make a payment for an order using a bank wire, it is possible that your bank will impose a fee for the transfer.
  • International Shipping costs: Shipping prices for international orders are determined by the destination country, package weight, and chosen shipping method.
  • Cancellation Fee: For returns and cancellations, a restocking fee of up to 5% of the total purchase amount may be levied if you cancel an order before it is sent or return a product for a refund.

It is noteworthy that this organization provides complimentary shipping and insurance for any orders above $199, which can assist in compensating for certain charges. In addition, SD Bullion sets its product pricing at a competitive level and frequently provides discounts for customers who want to pay through bank wire or eCheck. This can result in savings on costs typically connected with credit card and PayPal transactions.

SD Bullion Reviews and Ratings on Other Platforms:

Better Business Bureau (BBB):

SD Bullion has received an A+ rating on the Better Business Bureau website, along with a 4.77 out of 5-star rating based on 818 customer reviews. There are reviews that contain both positive and negative feedback. This business has received accreditation from the Better Business Bureau (BBB) as indicated on the BBB website.

Business Consumer Alliance (BCA):

SD Bullion has received a perfect rating of 5 stars on the Better Business Bureau (BCA) based on a single customer review. The evaluation is favorable. The customer commended the company’s services. They have a CC rating on the website.

Trustpilot:

The business on the Trustpilot website has received a rating of 3.6 stars out of 5 based on customer feedback. The website has a total of 2,201 client reviews, and the company has been validated on this platform. The reviews are a combination of favorable and negative feedback. Based on these assessments, they are at an average level.

Sitejabber:

SD Bullion has received a rating of 4.22 out of 5 stars on Sitejabber, based on 580 customer reviews and complaints. The majority of the reviews are positive. Customers have commended the company for its exceptional customer service, competence, and efficient shipment.

SD Bullion Review: Conclusion

SD Bullion is among the most popular names in the bullion industry. They have one of the largest product catalogs and also offer gold IRA services. SD Bullion can be a suitable choice for some investors.

Specification: SD Bullion Reviews

Main
BBB Rating

A+

Business Consumer Alliance

CC

Gold Bullion

American Gold Eagle, Australian Perth Mint Gold Bars, Canadian Gold Maple Leaf, Chinese Gold Panda, Credit Suisse Gold Bars, Gold American Buffalo, Gold Australian Kangaroo

Silver Bullion

American Silver Eagles, Austrian Silver Philharmonics, British Silver Britannias, Canadian Silver Maple Leafs, Mexican Silver Libertads, Royal Canadian Silver Bars

Trustpilot Rating

4+

Specification
Leadership

Tyler Wall

Established in

2012

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